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+-- Thread: Damaged issue of C@H? (/showthread.php?tid=83560)
Damaged issue of C@H? - iCook - 06-15-2009
Well I read on another thread that someone received a damaged issue of Cuisine at Home. I also read that some of you receive yours in a plastic covering of somekind. Well, I have never gotten mine in plastic. But mine come with a thinner outter paper cover that is a protector.
Anyway, my point to this thread is that I did receive one issue a long time ago that was damaged. I went online at to www.cuisineathome.com and on the left side where it says:
-Subscribe Now
-Free Preview Issue
-How to subscribe
-Give a gift
-Renew
-Magazine Customer Service ****
Click on Magazine Customer Service you can report a damaged issue here. I did and they immediately sent me another copy for a replacement free of charge.
I know there have been some changes of late, but I bet their customer service policies haven't changed. Let's hope not.
Re: Damaged issue of C@H? - bjcotton - 06-15-2009
I like your quote down at the bottom Karen!
Re: Damaged issue of C@H? - cjs - 06-15-2009
I'm sure customer service will have the same good policies when there is a problem. (I may be a moderator, but they sure don't pay me, so I feel o.k. commenting.
)
Re: Damaged issue of C@H? - Mare749 - 06-15-2009
Oh they do, and quickly too! I'm the one who got a damaged magazine (last issue) and sent them an email the same day I posted on the forum about it. They responded within a few hours and I had a new issue sent to me free of charge that came only a few days later. Very good customer service! And they don't pay me either...
BTW, welcome back to the forum, Karen. Stop back in for a visit once in a while!
Re: Damaged issue of C@H? - DFen911 - 06-16-2009
Am I the only one that wanted to lick iCooks avatar?
Re: Damaged issue of C@H? - cjs - 06-16-2009
I think so, Denise - I'm a little more civilized, I wanted to drink it....
Re: Damaged issue of C@H? - Gourmet_Mom - 06-16-2009
I know, I did a double take myself!