Damaged issue of C@H?

[iCook]

Well I read on another thread that someone received a damaged issue of Cuisine at Home. I also read that some of you receive yours in a plastic covering of somekind. Well, I have never gotten mine in plastic. But mine come with a thinner outter paper cover that is a protector.

Anyway, my point to this thread is that I did receive one issue a long time ago that was damaged. I went online at to www.cuisineathome.com and on the left side where it says:

-Subscribe Now
-Free Preview Issue
-How to subscribe
-Give a gift
-Renew
-Magazine Customer Service ****

Click on Magazine Customer Service you can report a damaged issue here. I did and they immediately sent me another copy for a replacement free of charge.

I know there have been some changes of late, but I bet their customer service policies haven't changed. Let's hope not.

[bjcotton]

I like your quote down at the bottom Karen!

[cjs]

I'm sure customer service will have the same good policies when there is a problem. (I may be a moderator, but they sure don't pay me, so I feel o.k. commenting. )

[Mare749]

Oh they do, and quickly too! I'm the one who got a damaged magazine (last issue) and sent them an email the same day I posted on the forum about it. They responded within a few hours and I had a new issue sent to me free of charge that came only a few days later. Very good customer service! And they don't pay me either...

BTW, welcome back to the forum, Karen. Stop back in for a visit once in a while!

[DFen911]

Am I the only one that wanted to lick iCooks avatar?

[cjs]

I think so, Denise - I'm a little more civilized, I wanted to drink it....

[Gourmet_Mom]

I know, I did a double take myself!